TaskUs Customer Service Jobs in Tijuana

NOW HIRING!

Bilingual Customer Service Representatives

at Tijuana!

Do you live within 25 km of Tijuana, MX? *

Yes

Are you located in the Tijuana, Rosarito, or Ensenada area? *

Yes

Are you of legal age (18 years or above)? *

Yes

Are you bilingual in English, writing and speaking? *

Yes, Advanced

Yes, Intermediate

Yes, Basic

Do you have any of the following Mexican official documentation Ready? INE or Passport or Driver's License? *

Yes

What is the best time to call you? *

8 AM - 11 AM

11 AM - 3 PM

3 PM - 7 PM

What is the best way to contact you?

Call

Text

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Complete this brief form and we'll be in touch soon to schedule an interview.

Full-Time Opportunities, Starting at $21,000 MXN / Monthly!

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CAREERS WITH US

The TaskUs Collective

Would you like to work for some of the most disruptive companies in the market?

Such as social media, streaming services, dating apps, videogames, digital banking, online shopping, startups, and more...

Benefits We Provided

As a Customer Support Advisor, you will...

Research and resolve issues reported by the client's end-users via phone, email, and chat support.
Manage and maintain a test lab of devices running services to be used for reproducing customer issues.
Ensure that all log-in and passwords (both internal & external) are kept confidential.
Document all information on customer interaction according to standard operating procedures.
Requirements:
Must be willing to complete assessments that include a typing test of 25-30 wpm
Great communication skills, written and orally
Must be adaptable and flexible, demonstrating abilities to work with process and information changes
Must be at least 18 years of age
Must be willing to participate in a background screening
Recommended:
Experience with phone, email, and live chat support
Experience in customer service, sales, billing, collections, and technical support

Interested in Working With Us?